Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. is the Virtual Incentives community's home for real-time information on system performance

Network Maintenance
Scheduled Maintenance Report for Vi Trust
The scheduled maintenance has been completed.
Posted Dec 27, 2020 - 03:30 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 26, 2020 - 23:30 EST
We will be performing routine Network maintenance on 12/26/20 11:30 PM EST - 3:30 AM EST. The maintenance was prepared in a way that would present the lowest possible risk for a network outage; however, users could experience an intermittent loss of connectivity.
Posted Dec 15, 2020 - 12:48 EST
This scheduled maintenance affected: Vi Recipient Platform, Vi Now, Vi Rest API, Vi Batch API, Vi Cardholder IVR, and Vi ConfirmIt Flex Extension.