Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.
Global eGiftcard API
Operational
90 days ago
100.0
% uptime
Today
Recipient Platform
Operational
90 days ago
100.0
% uptime
Today
VI Now Client Portal
Operational
90 days ago
100.0
% uptime
Today
Rest API
Operational
90 days ago
100.0
% uptime
Today
Batch API
Operational
90 days ago
100.0
% uptime
Today
Visa and Mastercard IVR
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
We will be performing scheduled maintenance on 5/26/2024 from 7:30am to 10:30am EST. The maintenance was prepared in a way that would present the lowest possible risk for a network outage; however, users could experience an intermittent loss of connectivity. Posted on
May 07, 2024 - 22:29 EDT
Resolved -
This incident has been resolved.
May 9, 14:33 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 9, 13:30 EDT
Identified -
The issue has been identified and a fix is being implemented.
May 9, 12:46 EDT
Investigating -
We are experiencing intermittent issues with various eGift Card redemptions for several currencies across Europe. We will provide an update once it's resolved.
May 9, 10:50 EDT