Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.
Batch API
Operational
90 days ago
99.95
% uptime
Today
Global eGiftcard API
Operational
90 days ago
99.95
% uptime
Today
Recipient Platform
Operational
90 days ago
99.95
% uptime
Today
Rest API
Operational
90 days ago
99.95
% uptime
Today
Visa and Mastercard
Operational
90 days ago
99.95
% uptime
Today
VI Now Client Portal
Operational
90 days ago
99.95
% uptime
Today
Webhooks
Operational
90 days ago
99.95
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
This incident has been resolved.
Oct 20, 17:41 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 20, 16:02 EDT
Update -
AWS continues to experience issues affecting some of our services. We’re seeing partial recovery but are still monitoring performance closely. We’ll share another update as soon as AWS confirms full resolution.
Oct 20, 13:04 EDT
Identified -
We’re experiencing service disruptions due to an ongoing AWS outage. Our team is monitoring the situation and will provide updates as AWS restores normal operations.
Oct 20, 03:11 EDT