Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.
Global eGiftcard API
Operational
90 days ago
100.0
% uptime
Today
Recipient Platform
Operational
90 days ago
100.0
% uptime
Today
VI Now Client Portal
Operational
90 days ago
100.0
% uptime
Today
Rest API
Operational
90 days ago
100.0
% uptime
Today
Batch API
Operational
90 days ago
100.0
% uptime
Today
Visa and Mastercard IVR
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Dec 3, 00:00 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 23:00 EST
Scheduled -
We will be performing scheduled maintenance on 12/2/2023 from 11:00pm to 12:00am EST. The maintenance was prepared in a way that would present the lowest possible risk for a network outage; however, users could experience an intermittent loss of connectivity.
Nov 28, 12:51 EST
Resolved -
This incident has been resolved.
Nov 27, 19:02 EST
Update -
We are continuing to monitor for any further issues.
Nov 27, 17:46 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 27, 17:38 EST
Investigating -
We have received reports of intermittent latency across our cardholder site. We are currently investigating the issue.
Nov 27, 10:16 EST
Resolved -
This incident has been resolved.
Nov 27, 10:14 EST
Update -
We are continuing to investigate this issue.
Nov 27, 10:03 EST
Investigating -
We have received reports of intermittent latency across REST API and VI Now. We are currently investigating the issue.
Nov 27, 09:47 EST