Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. trust.virtualincentives.com is the Virtual Incentives community's home for real-time information on system performance

All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Vi Recipient Platform Operational
Vi Now Operational
Vi Rest API Operational
Vi Batch API Operational
Vi Cardholder IVR Operational
Vi ConfirmIt Flex Extension Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 31, 2023

No incidents reported today.

Mar 30, 2023
Various AUD Brands Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Mar 30, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 09:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 24, 09:37 EDT
Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023
Amazon Japan Temporarily Impacted Due to Planned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 15:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 13:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 17, 17:51 EDT
Various USD Brands Scheduled Maintenance Notice
Completed - The scheduled maintenance has been completed.
Mar 22, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 02:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 16, 09:38 EDT
Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

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