All Systems Operational

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Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Global eGiftcard API Operational
90 days ago
99.96 % uptime
Today
Recipient Platform Operational
90 days ago
99.96 % uptime
Today
VI Now Client Portal Operational
90 days ago
99.96 % uptime
Today
Rest API Operational
90 days ago
99.96 % uptime
Today
Batch API Operational
90 days ago
99.86 % uptime
Today
Visa and Mastercard IVR Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Migration to Amazon Web Services (AWS) Sep 28, 2024 23:30 - Sep 29, 2024 01:30 EDT
We are planning to migrate several platforms to Amazon Web Services (AWS) during the above time frame. This migration is designed to enhance performance, scalability, and security across our systems. While we are taking every step to minimize disruption, some services may be temporarily unavailable during the migration. The total downtime is expected to be up to 2 hours, though we believe the actual service interruption will be less than 30 minutes.
Posted on Sep 16, 2024 - 14:58 EDT
Past Incidents
Sep 20, 2024

No incidents reported today.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.