Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. trust.virtualincentives.com is the Virtual Incentives community's home for real-time information on system performance

All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Vi Recipient Platform Operational
Vi Now Operational
Vi Rest API Operational
Vi Batch API Operational
Vi Cardholder IVR Operational
Vi ConfirmIt Flex Extension Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 28, 2021

No incidents reported today.

Jul 27, 2021
Resolved - This incident has been resolved.
Jul 27, 16:04 EDT
Investigating - We are experiencing intermittent issues with PlayerUnknown's Battlegrounds USD eGift Card redemptions and will provide an update once it's resolved.
Jul 16, 13:54 EDT
Completed - The scheduled maintenance has been completed.
Jul 27, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 05:30 EDT
Scheduled - We will be undergoing planned maintenance during this time.
Jul 26, 19:33 EDT
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - This incident has been resolved.
Jul 21, 18:04 EDT
Investigating - We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.
Jul 20, 10:59 EDT
Jul 20, 2021
Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021
Jul 15, 2021
Resolved - This incident has been resolved.
Jul 15, 08:07 EDT
Investigating - We are experiencing intermittent issues with PlayerUnknown's Battlegrounds USD eGift Card redemptions and will provide an update once it's resolved.
Jul 14, 14:03 EDT
Jul 14, 2021