All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Global eGiftcard API Operational
90 days ago
100.0 % uptime
Today
Recipient Platform Operational
90 days ago
100.0 % uptime
Today
VI Now Client Portal Operational
90 days ago
100.0 % uptime
Today
Rest API Operational
90 days ago
100.0 % uptime
Today
Batch API Operational
90 days ago
100.0 % uptime
Today
Visa and Mastercard IVR Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network Maintenance May 26, 2024 07:30-10:30 EDT
We will be performing scheduled maintenance on 5/26/2024 from 7:30am to 10:30am EST. The maintenance was prepared in a way that would present the lowest possible risk for a network outage; however, users could experience an intermittent loss of connectivity.
Posted on May 07, 2024 - 22:29 EDT
Past Incidents
May 20, 2024

No incidents reported today.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024
Resolved - This incident has been resolved.
May 9, 14:33 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 9, 13:30 EDT
Identified - The issue has been identified and a fix is being implemented.
May 9, 12:46 EDT
Investigating - We are experiencing intermittent issues with various eGift Card redemptions for several currencies across Europe. We will provide an update once it's resolved.
May 9, 10:50 EDT
May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.