Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. trust.virtualincentives.com is the Virtual Incentives community's home for real-time information on system performance

All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Vi Recipient Platform Operational
Vi Now Operational
Vi Rest API Operational
Vi Batch API Operational
Vi Cardholder IVR Operational
Vi ConfirmIt Flex Extension Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2021

No incidents reported today.

Dec 8, 2021

No incidents reported.

Dec 7, 2021

No incidents reported.

Dec 6, 2021
Resolved - This incident has been resolved.
Dec 6, 17:47 EST
Identified - We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.
Dec 6, 09:02 EST
Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Resolved - This incident has been resolved.
Dec 2, 12:35 EST
Identified - We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.
Nov 29, 14:29 EST
Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Resolved - This incident has been resolved.
Nov 26, 13:52 EST
Identified - We are experiencing intermittent issues with various INR eGift Card redemptions and will provide an update once it's resolved.
Nov 24, 08:49 EST
Nov 25, 2021

No incidents reported.