Virtual Incentives Trust

Success is built on trust.

Trust starts with transparency.

trust.virtualincentives.com is the Virtual Incentives community's
home for real-time information on system performance

All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Vi Recipient Platform Operational
Vi Now Operational
Vi Rest API Operational
Vi Batch API Operational
Vi Cardholder IVR Operational
Vi ConfirmIt Flex Extension Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019

No incidents reported.

Nov 18, 2019

No incidents reported.

Nov 17, 2019
Postmortem - Read details
Nov 18, 15:26 EST
Resolved - This incident has been resolved.
Nov 17, 14:03 EST
Identified - We are currently investigating this issue.
Nov 17, 12:22 EST
Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019
Completed - The scheduled maintenance has been completed.
Nov 14, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 7, 09:05 EST
Scheduled - During this window no interruptions should occur.
Nov 4, 14:51 EST
Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.