Success is built on trust. Trust starts with transparency. trust.virtualincentives.com is the Virtual Incentives community's home for real-time information on system performance
Get email notifications whenever Vi Trust creates, updates or resolves an incident.
Get text message notifications whenever Vi Trust creates or resolves an incident.
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.
Resolved -
This incident has been resolved.
Feb 2, 10:22 EST
Investigating -
We are experiencing intermittent issues with MediaMarkt (CH) Card redemptions and will provide an update once it's resolved.
Jan 30, 11:08 EST
Resolved -
At 10:50am EST on 1/30/2023, there was a temporary connectivity issue which may have caused orders to fail. This lasted for a few minutes and has since been resolved.
Jan 30, 12:10 EST
Resolved -
This incident has been resolved.
Jan 26, 15:09 EST
Investigating -
We are experiencing intermittent issues with MediaMarkt (CH) Card redemptions and will provide an update once it's resolved.
Jan 20, 08:54 EST
Resolved -
This incident has been resolved.
Jan 24, 09:15 EST
Investigating -
We are experiencing intermittent issues with various USD eGift Card redemptions and will provide an update once it's resolved.
Jan 23, 14:16 EST