Success is built on trust. Trust starts with transparency. trust.virtualincentives.com is the Virtual Incentives community's home for real-time information on system performance
Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.
Completed -
The scheduled maintenance has been completed.
May 21, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:01 EDT
Scheduled -
We will be performing routine Network maintenance on 5/21/2022 2:00 AM EST - 3:00 AM EST. The maintenance was prepared in a way that would present the lowest possible risk for a network outage; however, users could experience an intermittent loss of connectivity.
May 19, 15:51 EDT
Completed -
The scheduled maintenance has been completed.
May 20, 23:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 22:00 EDT
Scheduled -
We will be performing routine Network maintenance on 5/20/2022 10:00 PM EST - 11:00 PM EST. The maintenance was prepared in a way that would present the lowest possible risk for a network outage; however, users could experience an intermittent loss of connectivity.
May 19, 15:51 EDT
Resolved -
This incident has been resolved.
May 19, 13:46 EDT
Identified -
We are experiencing intermittent issues with various BRL eGift Card redemptions and will provide an update once it's resolved.
May 17, 11:37 EDT
Completed -
The scheduled maintenance has been completed.
May 15, 23:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 EDT
Scheduled -
During this 30 minute maintenance window, reward redemption will be inaccessible. Rewards can be redeemed successfully after 30 minute maintenance window has completed. We apologize for any inconvenience this may cause.
May 13, 16:44 EDT
Completed -
The scheduled maintenance has been completed.
May 10, 23:31 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 EDT
Scheduled -
During this 30 minute maintenance window, Walmart will be performing system maintenance and all redemption attempts will fail.
May 9, 13:58 EDT