All Systems Operational
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Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.
Batch API
Operational
Global eGiftcard API
Operational
Recipient Platform
Operational
Rest API
Operational
Visa and Mastercard
Operational
VI Now Client Portal
Operational
Webhooks
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
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had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Platform Capacity Upgrade – September 26 Sep 26, 2026 01:00-04:00 EDT
As we approach our busiest selling season, we’re proactively increasing our platform capacity to ensure we continue to deliver a reliable, secure, and high-performing experience for our customers.
As part of our routine seasonal preparation, we will temporarily scale our database infrastructure to accommodate increased Q4 traffic and demand. This planned capacity increase will remain in place through the peak season before we return to our standard configuration.
The maintenance is scheduled for Saturday, September 26, from 1:00 AM–4:00 AM ET, an off-peak window selected to minimize customer impact. We expect minimal to no service interruption during this maintenance window.
These upgrades are part of our ongoing commitment to platform resilience and operational readiness. Changes are carefully planned, backed up, monitored, and performed during a scheduled maintenance window.
Our goal is simple: to be ready for your busiest season while keeping your experience reliable, secure, and uninterrupted.
Posted on Sep 10, 2026 - 14:46 EDT
As part of our routine seasonal preparation, we will temporarily scale our database infrastructure to accommodate increased Q4 traffic and demand. This planned capacity increase will remain in place through the peak season before we return to our standard configuration.
The maintenance is scheduled for Saturday, September 26, from 1:00 AM–4:00 AM ET, an off-peak window selected to minimize customer impact. We expect minimal to no service interruption during this maintenance window.
These upgrades are part of our ongoing commitment to platform resilience and operational readiness. Changes are carefully planned, backed up, monitored, and performed during a scheduled maintenance window.
Our goal is simple: to be ready for your busiest season while keeping your experience reliable, secure, and uninterrupted.
Posted on Sep 10, 2026 - 14:46 EDT