Vi Trust Status

All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Vi Recipient Platform Operational

Vi Now Operational

Vi Rest API Operational

Vi Batch API Operational

Vi Cardholder IVR Operational

Vi ConfirmIt Flex Extension Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

Various CAD Brands Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Jun 5, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 00:00 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
May 20, 14:07 EDT

Jun 4, 2021

Visa & Mastercard (USD) Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Jun 4, 02:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 EDT

Scheduled - End-users may receive transaction declines during this maintenance period. Please expect up to one minute of downtime.
May 24, 13:37 EDT

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. trust.virtualincentives.com is the Virtual Incentives community's home for real-time information on system performance

About This Site