Vi Trust Status

All Systems Operational

About This Site

Our platform is continuously monitored for outages, slowdowns, or other issues. Should there be any interruptions in service, we'll provide status updates here.

Vi Recipient Platform Operational

Vi Now Operational

Vi Rest API Operational

Vi Batch API Operational

Vi Cardholder IVR Operational

Vi ConfirmIt Flex Extension Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 19, 2019

No incidents reported today.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

Various EURO and PLN Brands Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Oct 16, 09:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:00 EDT

Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 14, 10:07 EDT

Oct 15, 2019

Various USD Brands Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Oct 15, 04:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 01:00 EDT

Scheduled - During this window no interruptions should occur.
Oct 8, 09:08 EDT

Oct 14, 2019

Amazon.fr Redemption Event

Postmortem - Read details
Oct 14, 15:09 EDT

Resolved - This event has been resolved.
Oct 14, 09:04 EDT

Investigating - We are experiencing intermittent issues with Amazon.fr redemption and will provide an update once it's resolved.
Oct 9, 16:52 EDT

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

Various USD, AUD and NZD Brands Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Oct 9, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 03:00 EDT

Scheduled - During this window no interruptions should occur.
Oct 1, 13:14 EDT

Oct 8, 2019

Various USD, AUD and NZD Brands Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Oct 8, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 04:00 EDT

Scheduled - During this window no interruptions should occur.
Oct 1, 13:13 EDT

Oct 7, 2019

Various EUR, GBP, DKK, PLN, SEK, CHF and NOK Brands Scheduled Maintenance Notice

Completed - The scheduled maintenance has been completed.
Oct 7, 03:10 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 EDT

Scheduled - During this 10 minute maintenance window, reward redemption will be inaccessible. Rewards can be redeemed successfully after 10 minute maintenance window has completed. We apologize for any inconvenience this may cause.
Oct 4, 13:43 EDT

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.