Reports of latency

Incident Report for Vi Trust

Resolved

This incident has been resolved.
Posted Nov 26, 2023 - 22:31 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 26, 2023 - 22:09 EST

Investigating

We are currently investigating this issue.
Posted Nov 26, 2023 - 21:26 EST
This incident affected: Global eGiftcard API, Recipient Platform, VI Now Client Portal, Rest API, Batch API, and Visa and Mastercard IVR.