Planned Migration to Amazon Web Services (AWS)

Scheduled Maintenance Report for Vi Trust

Completed

The scheduled maintenance has been completed.

Posted Sep 29, 2024 - 01:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 28, 2024 - 23:30 EDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Sep 23, 2024 - 11:31 EDT

Scheduled

We are planning to migrate several platforms to Amazon Web Services (AWS) during the above time frame. This migration is designed to enhance performance, scalability, and security across our systems. While we are taking every step to minimize disruption, some services may be temporarily unavailable during the migration. The total downtime is expected to be up to 2 hours, though we believe the actual service interruption will be less than 30 minutes.

Posted Sep 16, 2024 - 14:58 EDT

This scheduled maintenance affected: Global eGiftcard API, Recipient Platform, VI Now Client Portal, Rest API, Batch API, and Visa and Mastercard IVR.