Various European Brands Redemption Event

Incident Report for Vi Trust

Resolved

This incident has been resolved.

Posted May 09, 2024 - 14:33 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 09, 2024 - 13:30 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 09, 2024 - 12:46 EDT

Investigating

We are experiencing intermittent issues with various eGift Card redemptions for several currencies across Europe. We will provide an update once it's resolved.

Posted May 09, 2024 - 10:50 EDT

This incident affected: Recipient Platform.