Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. is the Virtual Incentives community's home for real-time information on system performance

WAF Upgrade - Scheduled Maintenance Notice
Scheduled Maintenance Report for Vi Trust
The scheduled maintenance has been completed.
Posted Mar 11, 2020 - 03:45 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 11, 2020 - 03:00 EDT
Websites and Virtual IP Addresses could potentially be down for a few minutes during this time. Clients and recipients may not be able to reach any of our sites while this maintenance is being performed. They may not be able to order, manage their accounts, etc.
Posted Feb 28, 2020 - 14:25 EST
This scheduled maintenance affected: Vi Recipient Platform, Vi Now, Vi Rest API, Vi Batch API, Vi Cardholder IVR, and Vi ConfirmIt Flex Extension.