Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. is the Virtual Incentives community's home for real-time information on system performance

Cardholder Event
Incident Report for Vi Trust
This incident has been resolved and the Cardholder site is fully operational.
Posted Dec 15, 2020 - 10:27 EST
The Cardholder website ( is currently experiencing an outage. Our team is working diligently to resolve this issue and we will provide an update when service has been restored.
Posted Dec 15, 2020 - 10:21 EST
This incident affected: Vi Recipient Platform.