Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. is the Virtual Incentives community's home for real-time information on system performance

Visa & Mastercard Scheduled Maintenance Notice
Scheduled Maintenance Report for Vi Trust
The scheduled maintenance has been completed.
Posted Feb 08, 2023 - 03:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 08, 2023 - 01:00 EST
End-users may receive transaction declines and activation issues during this maintenance period.
Posted Feb 01, 2023 - 09:27 EST
This scheduled maintenance affected: Vi Recipient Platform and Vi Cardholder IVR.