Virtual Incentives Trust

Success is built on trust. Trust starts with transparency. is the Virtual Incentives community's home for real-time information on system performance

Network Maintenance
Scheduled Maintenance Report for Vi Trust
The scheduled maintenance has been completed.
Posted Feb 24, 2023 - 23:01 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 24, 2023 - 22:00 EST
We will be performing routine Network maintenance on 2/24/2022 10:00pm-11:00pm EST. The maintenance was prepared in a way that would present the lowest possible risk for a network outage; however, users could experience an intermittent loss of connectivity.
Posted Feb 22, 2023 - 22:38 EST
This scheduled maintenance affected: Vi Recipient Platform, Vi Now, Vi Rest API, Vi Batch API, Vi Cardholder IVR, and Vi ConfirmIt Flex Extension.