Cardholder Site Latency

Incident Report for Vi Trust

Resolved

This incident has been resolved.
Posted Nov 27, 2023 - 19:02 EST

Update

We are continuing to monitor for any further issues.
Posted Nov 27, 2023 - 17:46 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 27, 2023 - 17:38 EST

Investigating

We have received reports of intermittent latency across our cardholder site. We are currently investigating the issue.
Posted Nov 27, 2023 - 10:16 EST
This incident affected: Recipient Platform.