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Amazon.fr Redemption Event
Incident Report for Vi Trust
Postmortem

On 9 October 2019, at 2:20 PM Wednesday, Coordinated Universal Time (UTC), a redemption event occurred for Amazon.fr rewards.

On 11 October 2019, at 9:03 AM Friday, Coordinated Universal Time (UTC), the issue was resolved by an update that allowed the codes to successfully display. Services were fully restored and operational. Monitoring continued for a 48 hour period.

On 13 October 2019, at 9:51 PM Sunday, Coordinated Universal Time (UTC), a redemption event occurred for Amazon.fr rewards.

On 14 October 2019, at 4:46 AM Monday, Coordinated Universal Time (UTC), the issue was resolved by an update that allowed the codes to successfully display. Services were fully restored and operational. Monitoring continued for a 48 hour period.

Posted Oct 14, 2019 - 15:09 EDT

Resolved
This event has been resolved.
Posted Oct 14, 2019 - 09:04 EDT
Investigating
We are experiencing intermittent issues with Amazon.fr redemption and will provide an update once it's resolved.
Posted Oct 09, 2019 - 16:52 EDT
This incident affected: Vi Recipient Platform.